Before we meet:
Please don’t clean up before our initial consultation. I want to see the space how it really is so I can best help you find the right solutions.
If there is anything in the home that you don’t want me to see, please put it someplace where I won’t see it! I would also ask that you put anything potentially dangerous, like firearms, in a secure location.
Scheduling and payment:
If you have to reschedule a session, please give me 48 hours notice. Appointments cancelled within 48 hours of a scheduled appointment time are subject to a cancellation change of 50% of scheduled work.
Payment is due at the end of each session unless you have opted for a package and then full payment will be due at the end of the first day. Unpacking jobs are paid for at the end of each day. I take cash, check or MasterCard or Visa. See the rates page for hourly rates and packages.
Travel time is complimentary, up to 30 miles each way. After that my hourly rate applies. I’m in Nashville.
Organizing sessions are three hours minimum. I usually suggest 3-4 hour sessions as it’s hard to remain focused much beyond that. Moves are obviously different and I will work as long as needed to get you settled.
You are responsible for your own expenses, including supplies. If I shop for you I will bill you at my hourly rate. If I do more than 30 minutes of agreed upon research for you in between sessions, you will be billed for my time there as well. Client agrees to reimburse Yikes for authorized expenses.
Working with me:
Organizing is a team sport! The more you are involved in the process (especially after the sorting phase) the more we will accomplish and the happier you will be. That said, there are times when you may be able to turn me loose in a room for an hour to sort and we can discuss things at the end of the hour. I have occasionally worked alone if the client can’t be there for one reason or another, but it’s not an ideal situation.
Organizing can be physically, mentally and emotionally demanding work. I will work at your pace and we will take breaks as needed.
I tell clients that many (if not most!) times a space will actually get worse before it starts to get better. This is normal and shouldn’t cause you any alarm. I also promise not to leave your space in total chaos at the end of a session.
Your stuff and your privacy:
I will not throw anything away without your permission. You have the final say and are responsible for any loss or damage resulting from the discarding or destroying of any records or personal effects. When in doubt, please consult your attorney, financial advisor or CPA.
I’m a member of the National Association of Professional Organizers and am bound by the NAPO code of ethics. Any physical or verbal content expressed during the course of the project will remain confidential and will not be shared with outside parties, unless required by law. I’m a Certified Professional Organizer® and am insured.
I may ask to take photos of your space. Before and after photos help us both to see the progress we have made and, if you allow it, I may use your photos in marketing materials. (This would only be done with your written permission.)
Are we a good match?
If I haven’t scared you off thus far, we are probably a good match! My ideal client is ready to make changes and isn’t afraid to dig in. He or she realizes that organizing is a personal process. Whether it’s financial papers, family heirlooms or dresser drawers, I see parts of your life that your best friend might not even see. Thus, we have to trust each other and have a good rapport.
Some organizers charge for the initial consultation because they do an extensive write-up and provide clients (or potential clients) with a detailed action plan. While I can do this for you if requested, I offer a free 30 minute on-site “meet and greet” so we can see if we are compatible and you feel comfortable having me working in your home. Sometimes clients skip this step and we just get to work and that’s fine too.
If you like my services, please pass my name on to your family and friends. I will give you an hour of free organizing as a thank you for any new business received as a result of it!